Adolescent & Adult Psychiatry Services

WHAT WE DO:

Gaertner Psychiatric PC is a full service inpatient and outpatient psychiatric medical practice serving Fredericksburg and Richmond, VA. Gaertner Psychiatric provides psychiatric treatment, inpatient and outpatient care and medication management.

Gaertner Psychiatric providers practice a “continuity of care” treatment approach that emphasizes collaboration between you, your psychiatrist or psychiatric provider, your therapist, and anyone you choose among your family members and significant loved ones. Our aim is to help you stabilize your life and to get you from crisis-living to healthy living!


Patient  Appointments

As of 4-7-2020 Gaertner Psychiatric, PC is now offering virtual telehealth appointments via Doxy.me.    

Until further notice, DUE to Covid-19, both of our office locations, Fredericksburg and Richmond, will be closed to “in-person” visits.

Your scheduled in-person appointment has not been cancelled – your appointment will become a virtual appointment.  

These virtual visits allow you to view and speak to your provider from a mobile device or a computer. 

Before your scheduled appointment, our staff will be contacting you and will ask you the following information:

Verification of your cell number and email address to set up your virtual visit.

On the day of your virtual appointment, you will receive a call asking for your copay and any prior balance on your account.

After receipt of your copay and outstanding balance payment, the staff member will verify your contact information. At this time, either by email and or cell number, you will be sent a LINK (INVITATION)  to  our Doxy.me Virtual Telehealth.

5 minutes prior to your appointment time, please click on the link.

After you click on the LINK – You will enter the virtual appointment waiting room to wait for the provider to initiate your visit. 

Your Provider will enter your APPOINTMENT at the scheduled time. Please be aware that the provider may run a few minutes late, please do not disconnect.

If there is any disconnection or problem, the provider should be calling you back.

 

Patient Phone Calls

During normal business hours, 9:00am – 5:00pm, M-F, all phone calls should be directed to 540-372-2028.  Our answering service will take your calls and route them to the appropriate staff member.  We will be returning your call as soon as possible.

 

April 17, 2020

Dear Patient:

This letter is to inform you that as of April 17, 2020, Pamela Faulkner, NP will no longer be a provider of Gaertner Psychiatric, PC.   To accommodate your psychiatric care, we will be scheduling patients with one of our other clinicians located at Gaertner Psychiatric in Fredericksburg as we have availability, or you may choose to seek care outside Gaertner Psychiatric, PC.

Due to COVID-19, Gaertner Psychiatric, PC is now offering virtual telehealth appointments via Doxy.me.   

Our Clinicians are:

  • Victoria McKay, N.P.
  • Henna Habib, P.A.
  • Joshua Carter, P.A.
  • Emily Torres, F.N.P.
  • Sue R. Duke, N.P.
  • Elizabeth Wheatley, N.P.

We are truly sorry for any inconvenience that this may cause you and we appreciate your understanding with these necessary changes, and we will continue our best to accommodate your needs.

If you choose to leave Gaertner Psychiatric, PC, we will be available to meet your emergency medical needs for the next 30 days or until you have established yourself as a patient elsewhere, whichever comes first, but no later than May 17, 2020.    

Sincerely,

Ronald Gaertner, M.D., L.F.A.P.A.; F.A.S.A.M.

President, Gaertner Psychiatric